You May Be Making Your Bad News Even Worse

We share a common struggle — knowing how and when to deliver bad news. My tendency is to delay the delivery, or worse, try to avoid the need for delivery by allowing time to pass. But I’ve found this only makes the inevitable harder.

So, what is the solution?

Say what you need to say as quickly as possible. Don’t wait a week to respond to that email when 5 minutes of courageous writing can resolve it. Don’t wait until the day the project is due to let your collaborator know you’re two days behind. Don’t keep dating the girl if you know it’s over. Don’t keep saying yes when you know the most honest answer is no.

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