Three Simple Steps to Resolving Conflict

We all face conflict every once in awhile.

Is there a way to approach these conflicts so they can be negotiated peacefully?

Our office is in an alley behind this great little Mexican restaurant in Nashville. We’re right in the middle of a neighborhood, so there are always people on foot, walking to the coffeeshop and nearby restaurants. But apparently there have been neighborhood kids causing some trouble. The property managers sent a couple emails about it, but the messages never felt urgent or had a tone to communicate a lack of safety for our staff.

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